Shipping

Shipping costs

Free shipping on orders over €50 for the following countries:
The Netherlands
Belgium
Luxembourg

For orders under €50:
Netherlands: €5.50
Belgium: €7,-
Luxembourg: €10,-

Free shipping on orders over €90 for the following countries:
Germany
Austria
France

For orders under €90:
Germany: €8,-
Austria: €10,-
France: €10,-

Always shipping costs, regardless of the order amount:
Czech Republic and Poland: €12.00
Denmark: €21,-
Finland: €24,-
Sweden: €22,-

DHL
Orders are usually submitted to DHL within 24 hours (within consecutive business days). After your order has been collected, you will receive a track & trace code. Please note that it may take a few hours for this link to work. You can choose your delivery date, time slot, and location directly online via DHL's email. The day before delivery, you will receive an email with the scheduled delivery time. If that time is not convenient, you can choose a different time or location (e.g., your neighbors) online (until 11:59 PM). Please ensure you enter your email address correctly.

Missed the delivery person?
If you missed the delivery, you'll receive an email. If you do nothing, the delivery person will try again the next day. Alternatively, you can use the link in the email to indicate that you'd like to collect your package the next day at the nearest DHL ServicePoint. You can also choose to change your delivery time or specify a different location (until 11:59 PM). You can even change the delivery time multiple times.

Notifications
During the delivery process you can also set notifications for relevant moments.

General delivery times

Monday to Thursday: between 11am and 9pm

Friday and Saturday: between 11am and 3pm